1. Eligibility Requirements

• ✔ Items must be unused, unwashed, and in original condition.
• ✔ Original Sigma Nova tags and packaging should remain intact.
• ✔ Customers are strongly advised to record an unboxing video for claims related to damages or missing items.

Most Sigma Nova products are prepared using a made-to-order production workflow with premium DTF printing and heavyweight fabric finishing.

2. Damaged or Defective Items

If you receive a damaged product, please notify us within 48 hours. Eligible cases may qualify for replacement, exchange, or refund after verification of the provided proof.

3. Non-Returnable Items

• Items purchased during promotional sales or clearance events.
• Customized Apparel: Products with personalized names, numbers, or custom print requests.
• Personal accessories and innerwear products.

4. Return Initiation

Please contact support with your Order ID and relevant photo or video proof.

WhatsApp: +91 98157 16894

Email: sigmanovaofficial@gmail.com

5. Refund Process & Fees

Restocking Fees: Sigma Nova does not charge restocking fees for eligible approved returns.

Refund Method: Approved refunds are processed to the original payment method within 5–7 business days. Original shipping charges paid during checkout are generally non-refundable.

6. Returns Address