1. Shipment Processing Time

All orders are processed within 1–2 business days. Every product is quality-checked before dispatch to ensure proper print quality, fabric finishing, and packaging standards.

Most products are prepared using a made-to-order production workflow with premium DTF printing and heavyweight fabric finishing.

*Orders are not processed or shipped on Sundays or public holidays.

2. Shipping Rates & Delivery

3. Shipment Tracking

You will receive shipment confirmation updates via Email or WhatsApp once your order has been dispatched. Tracking details generally become active within 24 hours after dispatch.

4. Delivery Accuracy

Please ensure your shipping address and contact details are correct during checkout. Sigma Nova is not responsible for delivery delays caused by incorrect customer information or repeated customer unavailability.

5. Damages & Claims

For damaged or missing product claims, customers are strongly advised to record an unboxing video and contact us within 48 hours of delivery with supporting proof.

Shipping Assistance

Have questions regarding shipping, tracking, or order support? Contact Team Sigma Nova for assistance.

Dispatch Center: Jogewala, Makhu-Lohian Khas Road, Zira, Punjab, India – 142044

Support Number: +91 98157 16894

Email: sigmanovaofficial@gmail.com